FAQ: Batman: The Animated Series Adventures
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I pledge for $1 and upgrade to a full pledge in the BackerKit later?

Yes. We expect to have the Backer Kit open for at least a few weeks after the campaign ends. You’ll be able to upgrade your pledge during that time.

Last updated: February 18, 2020 14:30

Is this game compatible with the TMNT Adventures games like Change is Constant and City Fall?

Yes! All games in IDW’s Adventures Universal Games System (AUGS) are cross compatible. While each franchise has its own flavor and gameplay additions, the core mechanics are all the same and all the miniatures are in the same scale (heroic 32mm). Heroes, Map Tiles, Tokens, and AI Villains can be moved between products freely. Use the Arcade Battles at the end of each Mission Book to create your dream match ups!

Last updated: February 18, 2020 15:18

Can I just buy one of the smaller boxes Character or Story packs without pledging for the two higher tiers?

Yes. Just back for the product’s cost and then add that product to your cart in BackerKit once the campaign is over. Shipping numbers for the non-pledge tier items will be available in BackerKit as well.

Last updated: February 18, 2020 15:20

I don’t want to miss out on this campaign, but I don’t feel comfortable backing before my TMNT Adventures pledge arrives in the mail. What should I do?

While TMNT Adventures has delivered to many of our backers by this point, we know that there have been shipping delays for our backers in Europe, Canada, and Asia. You can back for $1 and upgrade your pledge after the campaign, but regardless of the eventual timing, we will make sure that all TMNT backers have a chance to back BTAS after they’ve received their TMNT product, even if that somehow extends past the end of the campaign or the BackerKit closing. We appreciate all of your patience and will make sure everyone that no one is left behind on this Adventure!

Last updated: February 18, 2020 15:20

I missed out on last year’s TMNT Adventures campaign; will there be a chance to buy the All-the-Loot bundle from that campaign?

There are a limited number of All-the-Loot bundles left over from last year’s TMNT Adventures campaign. These will be made available in the post-campaign pledge manager for this BTAS Adventures, first to people who have backed the All-In pledge for this BTAS Adventures campaign and then to people who have backed the Shadow of the Bat pledge in this BTAS Adventures campaign. TMNT All-the-Loot bundles purchased in BackerKit will be shipped out separately from the BTAS pledge and will require its own shipping fee. Any remaining TMNT Adventures All-the-Loot bundles will only be offered in a similar manner during future Kickstarter campaigns in the Adventures Universal Game System.

Last updated: February 18, 2020 15:20

Is Catwoman playable as a hero or a villain?

Both! The Shadow of the Bat box contains all the components needed to play the capricious Catwoman as a full-fledged Hero, including her 3 unique Action Dice, as well as everything needed to be played as an AI or a 4v1 Villain character.

Last updated: February 18, 2020 15:20

What is the purpose of the Villain Upgrade Pack?

It allows you to play the villains as hero characters. It contains four sets of “Rogues Gallery” Class Dice, which can be used with any of the included characters, Hero Sheets, and Hero Skill cards for the following villains: Two-Face, The Joker, Harley Quinn, Mr. Freeze, Poison Ivy, The Riddler, The Penguin, Scarecrow, Killer Croc, and Jervis Tetch. It also contains Cooperative Villain Sheets for the Bat Family to give the villains someone to fight against!

Last updated: February 18, 2020 15:20

Why would I want to purchase additional Villain Dice from the Add-on Menu?

While the Villains Upgrade Pack comes with enough dice to run a full 4-Hero team, some players may want to have additional sets available for larger Skirmish Mode matchups or to allow multiple characters to use the same class of dice simultaneously. For example, if you wanted to use the Assassin dice with both Poison Ivy and The Riddler at the same time, you’d need one extra set of the Villain Dice. Otherwise, you can still use the Assassin dice with Poison Ivy and either the Brawler, Bruiser, or Wildcard dice with The Riddler.

Last updated: February 18, 2020 15:20

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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