BackerKit Launch and updated timelines.
almost 5 years ago
– Wed, Mar 25, 2020 at 03:15:45 AM
Hey Bat-fans!
Well there was a bit of a delay in getting the BackerKit up due to the current state of the Coronavirus, many areas being told to shelter in place, and businesses asking their employees to work from home. However, the BackerKit is completed and ready to go now. This is going to be a longer update to address a few things about the BackerKit, timelines, and the TMNT Adventures bundles. All of this information is quite important to every backer, so please read the whole update.
New to BackerKit?
If you’re new to BackerKit, we’ve put together a guide to walk through the process of getting your pledge organized.
1. Check your email, potentially your spam folder.
You’ll get an invitation to the BackerKit sent to the email your Kickstarter account is registered to. We’ll be sending out a smoke test today that will invite a small number of backers to get in and make sure everything looks correct, tomorrow afternoon we will send the remaining invitations.
2. Follow the email link, login or create a BackerKit account.
After you get your email, you’ll follow the link provided to get to the BTAS Adventures BackerKit. If you already have a BackerKit account, you can use it to login. If you’re new to BackerKit, you can create an account and the BTAS BackerKit will automatically be added to your new account.
3. Confirm or change your pledge level and location.
The first screen you’ll be presented with is a confirmation of your pledge level and location. To change your location, you can use the drop down box underneath the “Select your country for shipping:” tag. If you’re happy with your current pledge level, click, “Get Started!”
If you would like to change your pledge level, click the “or switch your pledge level >>” text. It’s a bit small, so we’ve highlighted in the image below.
After clicking switch your pledge level, you’ll be presented with the screen below. Simply click on the pledge you’d like to switch to and click “Switch”
3. Introduction question
This first question is meant to remind you that the reward you pledged for is already in your cart. So, if you pledged at the Shadow of the Bat level, and did not switch your pledge level in the previous step, then when you get to the next screen, the Shadow of the Bat bundle (containing the game, Alfred mini, and stretch goals) will already be in your cart with your credit for pledging applied. Note: this only applies to items listed in your reward level. In the next step, we’ll cover what to do if you added funds for additional copies, or add-ons outside of what is contained in your pledge level.
Click “Got it!” and then click the “Next: Add-Ons" button.
4. Using the web cart for Add-ons and additional copies.
If you’re happy with your pledge as is, and do not want to add on any additional items, then all you need to do is click the “NEXT” button on the right side of the screen.
In that column, you can see your pledge level and shipping total. If you switched your pledge level in step 3, then you’ll see your new pledge level listed, your new shipping total, and the pledged amount, which are the funds you added during the campaign. These funds are credited to your updated pledge. In the balance section you’ll see the new balance that is owed for the updated pledge level and shipping.
If you added funds for any add-ons during the campaign that fall outside of your pledge level, then those funds will be added as credit to your account, but you will need to select which add-ons you want added to your order.
For example, if you pledged for Shadow of the Bat, but also added funds for a copy of The New Batman Adventures, your cart will already have the Shadow of the Bat bundle in it, but will need to add The New Batman Adventures to your cart. Although you will have to manually add the additional item to your cart, since you added those funds during the Kickstarter, they are already credited in your account. The only additional charge you will need to cover at checkout is shipping for your pledge and additional items.
This is true if you want to order multiple copies as well. All you’ll need to do is add the additional copies to your webcart.
A note to ALL-IN BACKERS: your bundle already contains one of everything (except additional villain dice). If you are happy with receiving just one of everything and do not want any additional copies of any items, then you DO NOT need to add and add-ons.
A note about additional villain dice: you’ll only be able to order additional villain dice if you pledged at the All-In reward level as the VUP was only available to those backers.
Once you’re all set, click “NEXT.”
5. Shipping
At this screen, simply enter the above required information. Please note that you can change your address at any time before we lock orders. All you need to do is log back into BackerKit and update your address. After we lock orders, if you need to change your address before shipping, you’ll need to email [email protected].
6. Confirmation
At this screen you’ll have an order overview showing everything you’ve pledged for and any add-ons you've added. You’ll need to add a credit card at this screen to cover the cost of shipping and any add-ons that you added to your web cart that you did not pledge funds for during the kickstarter.
Once you’re satisfied everything looks right, click “Place My Order.”
If you change your mind and would like to add or remove an item, you can change your order at any time before we lock orders.
TMNT Adventures add-ons
As many of you asked, we will be allowing backers to order the All The Loot bundle of TMNT Adventures. However, this will not go live at this time. We’re waiting to resolve the fulfillment of EU and Asia backers. After we have confirmed that those have shipped, we will do another update letting people know when the TMNT Adventures bundles will be added to the BTAS Adventures BackerKit.
Timelines
So these last 2 weeks have been very… different, difficult, and unpredictable for everyone. Our original plan was to have the BackerKit up last week and run it for about 2 to 3 weeks. Which would have had us charging cards probably around the 3rd of April.
At this point, we’re just not comfortable doing that as a lot of people’s lives are in flux. So while we are doing a smoke test for the BackerKit today, with a full release tomorrow, we are not announcing a closing date at this time. When things are a little more stable in the world, we will announce a closing date.
As for production, China is already back to full production capacity with our manufacturer letting us know that, while some of our samples will be a few days behind schedule, they’re already back up to full speed. So there should be no slow down from their point. So when we’re ready to produce things should go as smoothly as they usually do. It’s just a matter of us feeling comfortable with the situation in the USA and abroad before we hit that button.
Thanks again for your support of the project, and from the IDW Games team we hope everyone is staying safe and healthy. If you need to make a change to your BackerKit outside of the options listed above, please email support@IDWGames.
